RCS Associate

Monday, Tuesday, Wednesday 6:30 AM – 3:00 PM, On-Site – IU Health Frankfort Hospital Main Registration

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Meeting the demands of current patient and business needs

• Entering and verifying insurance eligibility
• Greeting and assist patients and visitors in a friendly and professional manner
• Working in a fast-paced environment while balancing multiple tasks
• Minimal cashiering like responsibilities
• Maintain patient records and confidentiality
• Collaborate with peers and medical staff to ensure smooth operations

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.