Operations & Administration Manager

A Washington, DC 501(c)(6) nonprofit is seeking a highly organized, proactive Operations & Administration Manager to support the day‑to‑day functioning of a dynamic mission‑driven advocacy organization. This role sits at the heart of the organization and provides essential operational, administrative, and coordination support across programs, membership, finance, technology, and external partners. The identity of the organization will be shared with qualified candidates who advance in the selection process.

The ideal candidate is a resourceful problem‑solver with strong attention to detail, excellent communication skills, and the ability to keep multiple trains running on time. This is a hands‑on role with meaningful responsibility and room to grow.

• Serve as the central point of contact for internal operations and workflows.
• Oversee office management duties, including vendors, insurance issues, space planning, and coordination of shared resources.
• Manage logistics for industry events and internal meetings.
• Maintain and improve operational processes, documentation, and standard operating procedures.

• Liaise with the organization’s outside bookkeeper and accountant for routine financial functions, including invoice processing, expense tracking, credit card reconciliation, monthly closes, and routine reporting.
• Assist with budget preparation and basic financial documentation for internal leadership.
• Support annual audit preparation and compliance filings by ensuring documentation is ready and deadlines are tracked.

• Support membership operations, including onboarding, renewals, data updates, invoicing, basic analytics, and customer‑service‑level responsiveness.
• Maintain member databases and help to ensure data integrity and timely communications.
• Assist with member‑facing events, webinars, and committee calls.

• Assist as an internal point of contact for external IT support providers.
• Manage user accounts, access requests, hardware/software inventory, and routine troubleshooting.
• Support ongoing improvements to file‑management systems, digital workflows, and organizational tools.

• Coordinate onboarding/offboarding logistics, maintain personnel files, and support basic benefits administration in partnership with leadership and HR vendors.
• Maintain updated organizational policies and support staff training scheduling.

This position provides essential connective tissue across the organization. It is ideal for someone who enjoys building systems, supporting a mission‑driven team, and owning a broad portfolio of high‑impact operational work.

• 4–6+ years of progressively responsible administrative, operations, or project‑management experience (nonprofit experience preferred).
• Strong organizational and planning skills with a demonstrated ability to manage multiple priorities and deadlines.
• Experience working with financial processes, CRMs/membership databases, or cloud‑based collaboration tools.
• Comfortable working with external vendors (IT, finance, HR, events).
• Excellent verbal and written communication skills.
• Tech‑savvy - Proficient with Microsoft 365 and other productivity and collaborative tools; experience with CRM or AMS systems is a plus.
• Self‑starter with a positive, service‑oriented approach and discretion in handling sensitive information.
• Must be able to pass a background check.
• College degree preferred.

Interested candidates should submit a resume and cover letter to Brewer Pratt Solutions at e no later than December 12, 2025. Please include "Operations & Administration Manager" in the subject line.