Administrative Assistant

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted industry partner.

We are seeking an Administrative Assistant to support our leadership team. The role involves performing various administrative and clerical tasks. This position offers many learning and advancement opportunities.

The ideal candidate should have excellent command of English, be highly organized and reliable, with a strong work ethic and attention to detail. Prior experience is recommended but not required.

To apply, complete a full application on our careers page, including screening questions and a brief pre-employment test.

• Perform administrative duties
• Answer emails and phone calls
• Support scheduling by booking appointments and avoiding conflicts
• Create content for social media channels
• Prepare presentations as instructed
• Arrange travel accommodations
• Maintain professional communication via phone, email, and mail
• Anticipate needs to ensure a seamless experience
• Handle sensitive information confidentially

We encourage positive, driven, and confident applicants. Ideal candidates are motivated and dedicated.

• 1 year of experience preferred
• High School Diploma or equivalent
• Excellent time management and multi-tasking skills
• Strong attention to detail
• Organizational and planning skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• High-speed internet connection (20+ Mbps)
• Typing speed of 20+ words per minute

We offer competitive compensation based on experience, along with benefits and incentives such as PTO, bonuses, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, a collaborative environment, and casual dress code.

This role is primarily sedentary, involving sitting/standing for long periods, operating computers and office equipment, and occasional movement within the office.

• Must be authorized to work in the job's country
• Willingness to undergo background/security checks and drug screening

We embrace diversity and are committed to a discrimination-free workplace. All employment decisions are based on merit and qualifications. We provide reasonable accommodations for qualified applicants with disabilities.

MCI is a leading provider of CX and DX solutions, helping clients improve experiences and performance through various tech-enabled services. Recognized as Iowa’s fastest-growing company in 2019, MCI operates multiple facilities across North America and employs over 10,000 staff.

This description provides a general overview and is not exhaustive. Duties and responsibilities may change at any time. Employment can be terminated by either party at any time.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries: IT Services and Consulting