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Customer Service Rep Customer Success Mgr./ CSM

Mortgage Customer Experience Advocate

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Edwards Lifesciences Belgium
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below
A leading professional services firm is seeking a Customer Experience Specialist I in Frankfort, KY. The role involves acting as a primary consumer contact in a call center, guiding consumers through the loan origination process. Key duties include handling high-volume calls, data entry, and collaborating across departments to resolve issues. Ideal candidates will have call center experience in mortgage services and strong communication skills.

This position offers a competitive hourly wage of $20-24 with various benefits including health insurance and 401(k).
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