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Customer Success Mgr./ CSM

Enterprise Concierge Customer Success Lead

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 96305 - 113300 USD Yearly USD 96305.00 113300.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency company in Kentucky seeks a Supervisor for the Concierge on the Customer Success Team. In this role, you will manage a team focusing on high-value customer relationships, ensuring an outstanding experience. Responsibilities include improving operations, collaborating with other teams, and advocating for customer needs. Candidates must have relevant FINRA licenses and experience in customer management, with a passion for crypto.

The company offers a competitive salary ranging from $96,305 to $113,300, along with bonuses and equity.
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