Senior Customer Success Leader: Cross‑Team Impact
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
The Senior Customer Success Manager at Rocket Software is an experienced professional responsible for owning customer interactions, driving resolution, and ensuring long-term success for assigned accounts. You will collaborate across Sales, Marketing and Support, mentor junior staff, and use Gainsight to manage customer inputs.
This role requires about 6 years of related experience, a Bachelor's degree preferred, deep knowledge of Rocket's products, and effective cross-functional communication.
The Senior Customer Success Leader:
Cross‑Team Impact position in the Sales field is open for applications.
Step into the Senior Customer Success Leader:
Cross‑Team Impact role at Rocket Software in Frankfort, KY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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