Account Manager; Downstream Chemicals - Evansville, IN​/Nashville, TN Area

• life insurance
• parental leave
• 401(k)
• company vehicle

Location: United States, Kentucky, Frankfort

Are you passionate about building relationships and delivering value to ensure customer success?

Do you enjoy troubleshooting technical issues and developing solutions to meet customer's needs?

Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools, and over 100 years of industry knowledge to deliver value to our customers.

The Downstream Chemicals Team leverages our expertise to provide best‑in‑class technology and support to optimize process, finished fuels and water treatment applications within the customer locations where we operate.

Partner with the best

As an Account Manager, you will provide a vital service by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. You will take ownership of key customer accounts to ensure they have the services and products required to operate safely and efficiently.

• Safely managing day‑to‑day operations of process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers
• Developing trusted relationships with customers and cross‑functional teams to promote collaboration
• Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
• Identifying and coordinating numerous projects of varying complexity to bring value to our customers
• Routine monitoring and reporting of performance of existing treatment programs
• Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
• Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
• Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn‑arounds, shut‑downs, and daily operations
• Managing chemical inventories and deliveries at the customer locations

• Bachelor's degree in chemical engineering (preferred) or similar discipline
• Minimum of 3 years' experience in refining, petrochemical, industrial, and/or water treatment industries
• Strong understanding of industrial chemical treatment technology and sales process
• Strong mechanical aptitude and troubleshooting skills
• Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
• A comprehensive understanding of customer requirements and market conditions
• Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
• Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
• Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
• A TWIC Card or ability to obtain a TWIC Card
• Reside in a location which will allow for weekly customer service visits to Russellville, KY, Calvert City, KY and Evansville, IN

• Company provided vehicle or vehicle allowance
• Competitive 401(k) program
• Company Stock Purchase Program
• Contemporary work‑life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Mental Health resources, Virtual Therapy Programs
• Dependent and Partners Care
• Pet Insurance
• Additional elected or voluntary benefits
• Additional information can be found at
• Competitive sales bonus program
• Generous Parental Leave

Typical hours will be Monday - Friday, 7am - 4pm (must be willing and able to support the business after hours as required).

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our…