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Salesforce Pro – Service Desk & SLA Expert
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2025-12-31
Listing for:
Concentrix
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A customer experience solutions provider is seeking a highly skilled Salesforce Production Support Specialist to manage user configuration requests and handle 100–150 support tickets daily. This role requires Salesforce Service Desk experience and the ability to maintain SLA compliance. The ideal candidate should possess strong communication and organizational skills and hold a Salesforce Admin certification. Compensation ranges from $80,000 to $100,000 with various benefits including insurance and a 401(k).
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