Project Manager; Aetna Mental Well

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

As a Project Manager , you will play a pivotal role in translating complex business needs into actionable insights and project requirements, working closely with business SMEs ( Subject Matter Experts ), as well as technical and analytical teams. This position is instrumental in ensuring that project requirements are well-defined and technical specifications are accurately documented before the development team members commence their work.

You will also drive the project through delivery - managing timelines, ensuring necessary stakeholder involvement, partnering with development teams, and following the established project management structure and checklist.

To be successful in this role, you need to be a self-starter with analytical and problem-solving skills, solid relationship building skills, and ability to facilitate seamless communication between business and technical teams, ensuring a unified approach towards project deliverance. An ideal candidate will be customer-centric and mission-focused, and will bring passion, energy, and excitement to the team and organization.

• Requirements Gathering and Analysis: Collaborate with stakeholders to gather and understand business needs, conducting thorough analysis of business processes to identify areas for improvement and optimization. You will be tasked with researching and documenting processes, as well as connecting the dots between business and technical worlds, in order to enable automation development ate detailed documentation of business requirements, functional specifications, process/data flows, and user stories.

• Cross-functional Collaboration: Partner with IT ( Information Technology ), BI ( Business Intelligence ) development, and Automation/Analytics team members to define requirements and ensure a seamless integration of processes with business workflows. Engage proactively with stakeholders to align business objectives with proposed solutions. Play a key role in bridging the gap between business needs and technical implementation.

• Project Management: Coordinate people and processes to ensure that projects are delivered on time and produce desired results. Develop the Business Requirement Document, which includes a project's scope and objective, as well as a detailed project plan. Lead stakeholders and internal resources through project milestones to a successful product delivery. Anticipate and mitigate risks to the project’s success or on time completion.

• Continuous Improvement: Stay abreast of industry best practices, emerging technologies, and trends relevant to business analysis. Actively contribute ideas and insights to enhance the overall efficiency and effectiveness of the team.

• 1+ year of project management experience, successfully managing projects that impact multiple teams, departments, and/or functions.

• 1+ year of experience documenting complex business process flows for optimization, as well as communicating ideas in both technical and user-friendly language.

• Previous experience in healthcare industry, including health insurance, PBM ( Pharmacy Benefit Management ), or pharmacy services.

• Previous experience working in agile environment and with Agile Project Management tools (Atlassian, Jira, Confluence, etc.).

• Demonstrated ability to quickly learn new business processes, as well as previous experience in process improvement methodologies (such as Lean Thinking and Six Sigma).

• Previous experience with project management tools such as Quick Base, Smartsheet, Jira, etc..

• Ability to work efficiently under potentially…