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Senior IT Support Analyst - Advanced Help Desk Leader

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Commonwealth of Kentucky
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A governmental agency in Kentucky is seeking an IT Customer Support Analyst Senior. This full-time role involves providing technical support within a Help Desk environment, diagnosing hardware and software issues, and documenting customer requests in the IT Service Management platform. The ideal candidate should have strong customer service skills, experience in IT support, and a proven ability to troubleshoot technical problems effectively.

Opportunities for growth and skill advancement in the rapidly evolving IT field are offered.
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Position Requirements
10+ Years work experience
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