More jobs:
GIS Technical Support Specialist; Entry Level
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-10-17
Listing for:
Quantam
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
Technical Support, IT Support, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a GIS Technical Support Specialist.
OVERVIEW:Our client is seeking a talented and motivated GIS Specialist to join their Help Desk team. In this role, you will provide GIS related technical support and training to our customers, ensuring they can effectively use our GIS products and services. You will be the first point of contact for troubleshooting and resolving technical issues, as well as providing guidance and training to customers.
RESPONSIBILITIES:- Provide excellent customer service and technical support to customers via Microsoft Teams meetings / chats, and via email.
- Collaborate closely with each member of our GIS team
- Troubleshoot and resolve GIS-related issues in a timely and efficient manner.
- Conduct training sessions for customers to enhance their understanding and use of GIS tools.
- Develop and maintain technical documentation and user guides.
- Collaborate with the development team to identify and address software bugs and improvements.
- Stay up to date with the latest GIS technologies and trends.
- Application testing and training material development as part of project support.
- Empower KYTC customers to create their own spatial solutions when appropriate, guiding them with clear standards and technical support as needed.
- Minimum 2 years of experience in a GIS-related role.
- Strong written and verbal communication skills.
- Excellent customer service skills with a focus on customer satisfaction.
- Solid problem-solving skills and the ability to think critically.
- Technical proficiency in the ArcGIS Pro.
- Experience in ArcGIS Online, ArcGIS Survey
123, and ArcGIS Field Maps is preferred, but not required. - Ability to teach and train customers on GIS applications.
- Demonstrated drive to learn and grow.
- Confidence to manage responsibilities independently.
- Perform other duties as assigned (problem solving extended).
Position Requirements
Less than 1 Year
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×