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Lead Technical Support Manager — AI Telemetry

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below

Cribl is hiring a Technical Support Manager to lead a specialized support team focused on customer success and data management solutions. You will mentor engineers, manage escalations, and drive SLA and CSAT outcomes while expanding knowledge of Cribl products and related tech.

You will be part of a remote-first, globally distributed team that ships high-quality software and supports enterprise customers. The role requires standing by, on-call, or after-hours duties as needed.

Step into the Lead Technical Support Manager — AI Telemetry role at Cribl in Frankfort, KY, United States and grow with us.

As a Lead Technical Support Manager — AI Telemetry, you will play an important part at Cribl in Frankfort, KY, United States.

We invite applications for the Lead Technical Support Manager — AI Telemetry position located in Frankfort, KY, United States.

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