BD Excellence Office; BDEO ISC Lead

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The BD Excellence Office (BDEO) ISC Lead is responsible for implementing and optimizing lean methodologies to support the deployment of process excellence across the ISC organization. This role partners with the global ISC team to ensure the successful integration of best‑in‑class tools and processes that drive continuous improvement. This key position reports to the Sr Director, BDEO ISC, and is focused on delivering dynamic process improvements that enable critical business outcomes.

• BD Excellence Roadmap and Initiatives:
  • Support the development and execution of the BDEO roadmap, ensuring alignment with ISC’s strategic priorities.
  • Coordinate and/or lead specific end‑to‑end Kaizen events and initiatives to achieve the organization’s targeted performance improvement.
• Tool and Process Development:
  • Partner with leaders and experts to develop a comprehensive BD Excellence toolkit to address critical business needs.
  • Emphasize visual management, problem‑solving, and Kaizen methodologies to drive BD Excellence in the assigned areas.
  • Design, deploy, and supervise foundational tools and processes aimed at enhancing the ISC organization aligned with BDEO standards.
  • Become a certified practitioner in problem solving and kaizen methodology. Apply tools as a facilitator of problem‑solving/kaizen sessions.
• Change Management and
  
  Education:
  
  
  • Be a change champion in the development and deployment of BD Excellence tools and approach, fostering a culture of continuous improvement.
  • Drive BD Excellence education by providing broad coaching and training sessions to associates at all levels in partnership with the BD Excellence Learning and Development team.
  • Be an expert in the BD Excellence fundamentals of Visual Management (VM), Problem Solving Process (PSP), and Kaizen.
  • Support the development and rollout of Advanced Practitioner and Certified Practitioner programs to build internal expertise.
  • Create and maintain reference materials and templates for associates to leverage during and after training sessions.
• Barrier Removal and Continuous Improvement:
  • Serve as a champion to overcome barriers by addressing issues promptly and effectively.
  • Does not hesitate to challenge the status quo in search of opportunities that help the business exceed goals.
• Performance Monitoring and Improvement:
  • Serve as a thought partner to the BD Excellence leadership teams, supporting the adoption and deployment of BD Excellence tools and approach.
  • Collaborate with key customers to achieve business objectives, including identifying and prioritizing optimal business opportunities.
  • Use metrics, key performance indicators, and action plans to monitor performance via metrics, ensuring alignment with business objectives.

• University bachelor’s degree in Engineering, Supply Chain, Quality, Technology or a related field is required.
• MBA or equivalent business experience preferred.

• Five (5)+ years proven experience in a company with continuous improvement culture and the core tools of visual management, problem solving, and kaizen. Significant career experience in an organization where a business system is part of the culture and the core tools of visual management, problem solving, and kaizen are embedded in all aspects of the business.
• Strong knowledge of lean or six sigma business systems is preferred. Certified practitioner in lean tools is highly desirable.
• Extensive experience in a metric driven role where success is operationalized, and continuous improvement is a way of life.
• Expertise in solving complex problems and transforming business performance and process through the use of data and BD Excellence tools. Proven track record of bringing order and structure to functions and organizations quickly.
• Ability to effectively drive outcomes in large, matrixed organizations and understands how to navigate geographies, cultures, and relationships.
• Successful change agent; ability to make the case for lean, demonstrate immediate impact and drive cultural change within and across the organization. Demonstrated ability to gain…