Bilingual Insurance Customer Service Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
Benefits:
- Competitive salary
- Paid time off
- Training & development
Customer Service – Bilingual
Launch Your Insurance Career with Unlimited Earning Potential!
Are you passionate about helping people and ready to build a career that truly makes a difference? If you thrive in a fast paced, team-focused environment and love delivering outstanding service, this could be the opportunity you’ve been waiting for.
We're a successful State Farm office built on teamwork, service, and results—and we're ready to invest in the right person. As a bilingual customer service professional, you’ll play a vital role in supporting our clients, ensuring they feel protected, valued, and cared for every step of the way.
What You'll Do:
● Leverage your bilingual skills to build strong relationships with clients
● Provide top notch customer service by assisting with policy questions, processing changes, and resolving issues
● Educate clients on coverage options and help them feel confident in their insurance choices
● Collaborate closely with our motivated team in a supportive office environment that values your contributions
● Ensure every interaction leaves clients feeling heard, valued, and secure.
What We're Looking For:
● Bilingual fluency in Spanish and English to effectively communicate and build trust with a broad client base
● 1+ years of customer service experience
● Strong communication, organizational, and problem-solving skills
● A friendly, team-oriented person who genuinely enjoys helping people
● Willingness to obtain Life & Health and Property & Casualty licenses (we’ll support you through the process)
Why Join Us:
● Salary based on experience starting at $40,000 with significant growth potential over 5 years and a clear path to agency ownership
● A thriving office culture that’s professional, supportive, and fun
● Motivated, community-focused team environment
As an Agent Team Member, you could receive...
● Paid time off (vacation and personal/sick days)
● 401k plan after 12 months full time employment
● Health coverage premium reimbursement up to $6,000
If you're an experienced, bilingual customer service professional who wants to grow with a team that celebrates your skills and invests in your future, we’d love to meet you!
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