Medical Assistant

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. Travel to facilities up to 60 miles from your home may be required.

This position will typically be a Monday-Friday dayshift.

* Mileage reimbursement plan is offered.

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily to ensure accuracy and send schedules on time.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients during each encounter.
• Enter appropriate facility chart data on all scheduled patients into patient encounter notes and assign to providers.
• Enter lab and other diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by assigned provider, whether they are in or out of the building that day.
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report any needed information from the facility to Eventus providers and vice versa, if allowed by the facility.
• Assist with discharge planning of clinical services as needed.
• Check in and out each day with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check all communication channels several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

• Medical Assistants are expected to adhere to Eventus Whole Health standards, policies, procedures, and the employee handbook, including HIPAA rules and regulations.
• Adhere to the Eventus Whole Health dress code policy: clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear, and wearing a name badge.
• When duties are completed ahead of schedule, report to your Lead Medical Assistant for additional assignments.
• Seek further training if uncertain how to proceed with any assignment.

High School Diploma or equivalent.

Must have a valid driver’s license and reliable transportation.

Expected to travel up to 1 hour from home address.

Typing speed of 45 wpm or…