Sales Executive

We’re the world’s biggest producer of ‘endless’ conveyor belts, with locations in Northern Ireland, Great Britain, India, and the USA. We are trusted by manufacturers of materials processing equipment in sectors spanning quarrying, construction & demolition, recycling & waste management, washing systems, and road construction.

Our industry is dynamic and fast-paced. We work hard but like to have fun too. Continuous improvement is at the core of our culture, and our values are unique: we’re passionate about having a safe place to work, we’re determined to succeed, and we believe in being close to our customers and solving their problems.

Asan Inside Sales Executive, you will develop a portfolio of existing customers, ensuringa high-quality end-to-end customer experience while driving long-term account growth. You will act as the primary point of contact, building strong relationships, understanding customer needs, and identifying opportunities toexpand and strengthen long-term partnerships.

• Customer Relationship Management: Build and maintain strong, trust-based relationships with key customer stakeholders, acting as their primary point of contact.
• Account Growth & Development: Identify and develop opportunities within existing accounts to expand product usage, increase order value, and support long-term growth.
• Customer Experience Ownership: Take ownership of the end-to-end customer journey, ensuring a consistent, high-quality experience across all touchpoints.
• Account Planning: Develop a clear understanding of each customer’s business, proactively identifying future needs, risks, and growth opportunities.
• Technical Expertise: Build strong product knowledge to confidently discuss specifications and recommend tailored solutions to meet customer requirements.
• Customer Advocacy: Represent the voice of the customer internally, working with cross-functional teams to improve service, processes, and overall customer experience.
• Onboarding: Manage the onboarding process for new customers, ensuring a smooth and positive experience.
• Order and Delivery Coordination: Oversee the smooth generation of quotations, processing of orders, deliveries, and follow-ups to ensure customers receive products on time and as promised.
• Reporting and Feedback: Monitor and report on account performance, customer trends and feedback to support informed decision-making.
• Continuous Improvement: Identify and implement opportunities to enhance customer satisfaction and loyalty by improving processes and communication.

• Relevant
  
  Experience:
  
  1–3 years’ experience in an account management, customer service, or commercial role, ideally within a manufacturing or industrial environment.
• Customer Relationship & Communication
  
  Skills:
  
  Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with customers and internal stakeholders.
• Problem Solving & Ownership: Proven ability to identify issues, take ownership, and deliver timely, practical solutions in a customer-focused environment.
• Attention to Detail: High level of accuracy and attention to detail, particularly when managing quotations, orders, and customer data.
• Proactive & Collaborative Approach: Self-motivated, organised, and able to work collaboratively across teams to deliver a high-quality customer experience.
• Commercial Awareness: An understanding of how customer relationships contribute to business growth, with the ability to identify opportunities within accounts.
• IT & Systems
  
  Skills:
  
  Competent in Microsoft Office applications, including Excel, Outlook, and Word.

• Competitive Pay
• Discretionary Bonus based on Company Performance
• Generous PTO allowance that increases with length of service
• Recruitment Referral Bonus

WE ARE AN EQUAL OPPORTUNTIES EMPLOYER ANDWE WELCOME APPLICATIONS FROM ALL SUITABLY QUALIFIED PERSONS