Manager Duty

Member Services Professional | Fitness Enthusiast | Full Time Working Mom of 2 | CEO of Household Operations – Mastering the Art of Multitasking &…

Direct message the job poster from The Adirondack Club

Schedule: Friday 4PM – 8PM, Saturdays (up to an 8 hour shift) plus additional shifts per week determined by the Member Services Director and schedule needs.

Overview: We are seeking a reliable, energetic, and customer-focused individual to join our team as a Manager on Duty. In this role, you’ll provide leadership and support across a variety of shifts including opening, closing, and weekends to help ensure smooth day-to-day operations. You’ll be the go-to resource for staff, assist members throughout the Club, and uphold our standards for exceptional service and safety.

Primary Responsibilities:

• Open and close the Club and prepare all areas for member use, ensuring facilities are clean, safe, and welcoming.
• Greet members with professionalism and warmth, assisting with any needs, concerns, or questions.
• Provide leadership and support to staff, ensuring strong communication and teamwork.
• Monitor Club operations during shift, addressing issues promptly and effectively.
• Ensure compliance with Club policies, safety protocols, and emergency procedures.
• Serve as the point of contact for all departments when department heads are not on property.
• Assist with administrative tasks, scheduling adjustments, and shift coverage when needed.
• Maintain a strong presence throughout the facility to ensure member satisfaction and operational excellence.

Additional Responsibilities:

• Provide tours of the facility.
• Participate in regular staff meetings and contribute positively to team discussions.
• Help onboard and train new team members.
• Assist with supporting other directors when needed.
• Understand and consistently follow Club policies and procedures.

Ideal Candidate: You’re an energetic, service-minded professional who thrives in a fast-paced setting and can adapt quickly to changing needs. You take pride in your communication and problem-solving abilities, and you bring a can-do attitude to every shift. Key qualifications include:

• Prior leadership or supervisory experience, preferably in hospitality, fitness, or customer service environments.
• Strong communication and problem-solving skills.
• Ability to remain calm and professional in fast-paced situations.
• Reliable and punctual with strong attention to detail.

We also encourage our team to embrace our Club culture by using the facility for personal wellness—whether that’s working out, taking a group class, or enjoying all that The Adirondack Club has to offer. Familiarity with our programs and passion for a healthy lifestyle make for the most authentic and impactful team members.

Requirements:

• 2+ years of leadership experience and/or experience in a customer service, hospitality, fitness, or front desk/reception role.
• CPR/AED and First Aid certification (or willingness to obtain).
• Proficiency with computers and software, including Microsoft programs.
• Experience with point-of-sale systems and/or membership or CRM software is a plus.
• Must be available to work a flexible schedule including evenings, weekends and holidays.
• Complimentary club membership when working 5+ hours per week.
• 401k with company match.

Referrals increase your chances of interviewing at The Adirondack Club by 2x.

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