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Sales and Customer Service

Listing for: Massage Envy
Full Time position Listed on 2026-10-30
Job specializations:
Salary/Wage Range or Industry Benchmark: 15 - 19 USD Hourly USD 15.00 19.00 HOUR

Job Description & How to Apply Below

Job description:

Sales and Customer Service Associate

Massage Envy, Franklin Location

  • Establish a good rapport with members, and guests.
  • Help clients understand the benefits
    of regular massage, skin care and stretch.
  • Connect clients with retail products
    that improve, enhance, and extend the positive impact of the services they receive.

As a team, we're committed to delivering an excellent experience for every client. Your role is informing guests of our wellness program, assisting skin care clients in scheduling the right service and skincare product and offering support to our Service Providers.

  • Scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality.
  • Assist in the daily operations.
  • Appointment confirmations
  • Checking clients in and scheduling their future appointments
  • Sanitizing/Cleaning
  • Ability to work with others
  • Light Laundry/restocking supplies
  • Provide support to Massage Therapists and Estheticians
  • Flexibility in your availability.
  • Ability to take on new tasks.
  • Ability to work with others.

Here’s what's in it for you:

  • Compensation plan,hourly rate varies depending on experience, in addition to hourly wage we offer incentives that rewards your hard work
  • A dynamic, energizing environment
    where you're consistently challenged, and you're never bored.
  • Paid Training
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