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Customer Service Supervisor: Lead, Coach & Elevate Service

Listing for: Imperial Brady
Full Time position Listed on 2026-11-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR

Job Description & How to Apply Below

Imperial Brady in Franklin, MA is seeking a Customer Service Supervisor to lead the daily operations of the Customer Service team. You will oversee representatives, coach staff, monitor performance, and drive improvements in service, productivity and efficiency while partnering with Sales, Operations and other departments.

The ideal candidate has 3–5 years of customer service experience, prior supervision, and strong communication and analytical skills.

For the Customer Service Supervisor:
Lead, Coach & Elevate Service position at Imperial Brady, we are reviewing applications now.

This role, Customer Service Supervisor:
Lead, Coach & Elevate Service at Imperial Brady, could be your next move.

Are you ready to take on the Customer Service Supervisor:
Lead, Coach & Elevate Service role at Imperial Brady?

We would love to welcome a new Customer Service Supervisor:
Lead, Coach & Elevate Service to our organisation in Franklin, MA, United States.

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