Admissions Clerk

Admissions Clerk

The Gardens at Cedarwood, Franklin, Massachusetts

About The Gardens at Cedarwood

At The Gardens at Cedarwood, our mission is to engage every healthcare provider as a team member, using all necessary resources and technology to provide unmatched efficiency and accuracy when delivering that care. With a focus on respect, honesty, communication, and emotional intelligence, we strive to exceed patient expectations and provide a safe, clean, supportive, and positive environment.

Job Summary

We are seeking a dedicated and detail-oriented Admissions Clerk to join our team. As an Admissions Clerk, you will play a critical role in ensuring the smooth and efficient processing of patient admissions, including verifying patient information, preparing admission paperwork, and maintaining accurate records. If you are a strong communicator with excellent organizational skills and a passion for delivering exceptional patient care, we encourage you to apply.

Responsibilities

• Verify patient demographic information and insurance coverage to ensure accurate billing and communication with patients and providers

• Prepare and process patient admission paperwork, including medical records and billing information

• Maintain accurate and up-to-date patient records, including electronic medical records (EMRs)

• Coordinate with healthcare providers and other departments to ensure timely and effective patient care

• Provide excellent customer service to patients, families, and healthcare providers, addressing inquiries and concerns in a prompt and professional manner

• Identify and resolve any discrepancies or issues with patient information or admissions processes

Requirements

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred

• 2 years of experience in healthcare, medical records, or a related field

• Excellent communication, organizational, and problem-solving skills

• Ability to work in a fast-paced environment with multiple priorities and deadlines

• Strong attention to detail and ability to maintain confidentiality and accuracy in sensitive patient information

What We Offer

• A dynamic and supportive work environment with a team of dedicated healthcare professionals

• Opportunities for professional growth and development with a focus on excellence and continuous improvement

• A commitment to work-life balance with flexible scheduling and competitive benefits