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Counter Sales Representative

Job in Franklin, Norfolk County, Massachusetts, 02038, USA
Listing for: Ferguson
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 24.94 USD Hourly USD 15.00 24.94 HOUR
Job Description & How to Apply Below

Join to apply for the Counter Sales Representative role at Ferguson
.

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson is proud to provide best‑in‑class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce.

With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.

Schedule

Monday‑Friday 6:30am‑3:30pm

Pay

Starting at $19 per hour or higher depending on experience. Pay range: $15.00 – $24.94 per hour.

Perks
  • Competitive compensation
  • Hourly bonus potential
  • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
  • 401(K) Retirement Savings Plan with company match
  • Paid time off (vacation, sick, personal, holiday, and parental leave)
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Opportunities for growth and advancement both professionally and financially
Responsibilities
  • Provides advice to customers regarding the best products to fit their needs
  • Processing orders via order management system
  • Operate cash registers and follow established cash handling procedures
  • Prepare and stage orders for customer pick up
  • Maintain store appearance and merchandising standards as advised
  • Ensure that merchandise is restocked and placed in their respective areas
  • Maintain a safe working environment including PPE (Personal Protective Equipment)
  • May be responsible for providing driver duties and responsibilities
Qualifications
  • 1‑3 years experience preferred
  • Basic knowledge of HVAC or plumbing products is preferred
  • Must be at least 18 years of age
  • Valid state issued license is required
  • General computer skills, including knowledge of Microsoft Office applications required
  • Ability to lift, load, and deliver merchandise
  • General math skills to allow for cash accounting
  • An ability to learn is a must have!
  • Excellent decision making and communication skills
Pre‑Employment Screening

Pre‑employment drug and background screening required.

Benefits

Ferguson cares for each other and values our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional meaningful and inclusive enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.

EEO

Statement

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

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