Part-Time Retail Sales Associate

Part‑Time Retail Sales Associate –
Parallel

Posted 4 days ago. First 25 applicants to be selected.

Schedule Requirements: 2‑3 shifts weekly. Weekend availability required.

Location: 162 Grove St, Franklin, MA 02038.

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

As a Retail Sales Associate
, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

• Utilize upselling and cross‑selling techniques to increase sales.
• Meet or exceed individual and team sales targets.
• Stay informed about current promotions and programs to inform customers effectively.

• Greet and assist customers, ensuring a positive shopping experience.
• Provide detailed product information and recommendations.
• Handle customer inquiries, complaints, and returns professionally.
• Provide patient customer service, retrieving patient information from the Medical Marijuana Use Registry and maintaining confidential, HIPAA‑compliant paperwork.
• Package pre‑orders efficiently and accurately for reserve‑ahead pickups.
• Obtain appropriate documentation from each patient at every delivery, ensuring validity of identification and registration with Medical Marijuana Use.
• Deliver products to customers in the store or via home delivery.

• Operate POS and auxiliary sales systems and handle sales transactions accurately.
• Maintain a clean, organized, and well‑stocked sales floor.
• Assist with inventory management, including receiving and stocking merchandise.
• Set up and dismantle promotional displays and visual merchandising.
• Follow state regulations pertaining to certified cannabis retailers.
• Perform other duties as assigned.

• Maintain accurate records of sales and customer interactions.
• Ensure compliance with HIPAA and other regulatory requirements.
• Follow loss prevention guidelines and monitor for suspicious activity.

• Age 21 or over (industry requirement).
• High school diploma or equivalent (industry requirement).
• Valid government‑issued photo  (industry requirement).
• Flexible schedule, including evenings, weekends, and holidays.
• Minimum of 1 year of retail or related customer service experience.
• Proficiency in operating POS systems and handling transactions.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and resolve issues promptly.

• Experience in the cannabis industry.
• Familiarity with inventory management systems.
• Ability to speak another language to assist guests.

• Must remain in a stationary position (sit or stand) for prolonged periods during the shift.
• Assist with lifting stock and materials.
• Position self to retrieve product or material in store throughout the shift.
• For NETA (MA) market only: remain seated inside vehicle for extended periods.
• Pick up heavy items (50+ lbs.) onto vehicle.
• Comfortable working in a fast‑paced retail environment.
• Ability to bend in repetitive motion.

• Are self‑motivated; micromanaging is not our style.
• Roll up your sleeves and get the job done; strategy is important, but execution matters.
• Work fast and be flexible; our industry is always changing.
• Play nice with others; we collaborate extensively.
• Think creatively; sometimes the traditional solution isn’t the best one.

• Employee discount.
• Balance and flexibility: paid time off, paid…