Roadnet Routing Specialist

About Imperial Dade

Imperial Dade is the leading independently‑owned and operated distributor of food service packaging and janitorial supplies in North America. We serve customers in many business‑to‑business segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, we are a mission‑critical partner to more than 120,000 customers through our footprint of 130+ branches.

We have an Roadnet Router/Dispatcher role available in Franklin, MA. The position is Monday‑Friday from 10:00 am until finish, with overtime and slight schedule changes due to operational needs. Pay range: $65,000 – $70,000 per year.

• Establish delivery routes that are cost‑effective and compliant with Federal DOT guidelines
• Utilize the Roadnet application to ensure delivery costs are held to company‑expected run rates
• Perform Roadnet application routing maintenance daily to ensure all locations have accurate information
• Route start times, pre‑/post‑trips, starting/ending depot, travel modes, color for mapping, assigned driver, equipment, and DOT road checks
• Plan maintenance of equipment
• Perform a recap of the previous day’s actual routing results; make necessary changes/adjustments
• Communicate efficiently with drivers on the road
• Collaborate with management to modify routes to accommodate customers’ needs
• Maintain an exceptional level of customer service, quality, and satisfaction
• Help reship & handle inbound returns
• Track deliveries and make the necessary adjustments for drivers and customers

• High School Diploma/GED or equivalent experience
• 1–3 years of distribution, logistics, transportation, or related work experience
• Strong attention to detail with demonstrated organizational and process skills
• Proficient computer skills, including routing software applications

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. Benefits include medical, dental, and vision coverage, a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non‑merit‑based factors. Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement.

A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.