Quality Technician

**** We’re Watts. Together, we’re reimagining the future of water.
**** We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
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* What we do:

** For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
** Primary

Job Duties and Responsibilities
*** Support operations by identifying and assisting with the execution of process improvements as well as the analysis of quality problems to drive root cause and corrective action to prevent future occurrence of issues.
* Perform failure analysis of customer complaints and returns.  Drive root cause and corrective action to prevent future occurrence concerns.
* Support Quality Engineering on the revision and preparation of internal and external Product Part Approval Process (PPAP) and First Article Inspection (FAI).
* Perform product and process audits, assist operations to resolve corrective actions and update controlled documents.
* Participate on the Material Review Board daily activities to ensure to collect scrap data to address actions to reduce scrap costs.
* Prepare reports and communicate supplier, in-process, and customer quality data and metrics.
* Provide support to quality engineering on developing and maintaining needed Quality Acceptance Criteria Standards and facilitate training to the operations team.
* Coordinate controlled document updates to ensure proper release and training of revised documentation and procedures.
* Assist Quality Engineer with set-up, and perform destructive and non-destructive tests on materials, parts, or products to measure performance, life, and/or material characteristics.
* Record keeping per operational needs and charting, analyzing, and communicating trends using Excel.
* Working and communicating with cross-functional teams such as Engineering, Planning, Operations, and other manufacturing functions.
* Assume responsibility for other projects and duties as assigned by Quality Manager or Company management.
* Travel Requirements: up to 10%
** Required Qualifications
*** 4+ years of related Quality experience
* Demonstrated ability to read blueprints and use measuring tools
* Excellent written and oral communication skills
* Experience using MS Office and MRP software
* Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
* Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
** Preferred Qualifications
*** High school diploma/GED
** General Applicable Company Competencies
*** Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
* Punctuality and dependability.
* Ability to be flexible and adapt to changing work priorities and stressful conditions.
* Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
* Maintain productive and collaborative relationships with other Watts employees.
* Adherence to Watts’ seven cultural beliefs:
Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
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* Working Conditions:

*** While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s Franklin location in Franklin, NH. Your scheduled work hours will be communicated to you by your manager.
*** Physical Requirements**:
* Specific physical abilities required for this position include, but are not limited to:*
* * Ability to remain seated at a desk or workstation for extended periods.*
* * Ability to perform repetitive tasks like…