Pharmacy Manager

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services.

Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience.

Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience.
• Connects with patients by anticipating needs and proactively offering services.
• Participates and assists in events that reflect the unique communities we serve.

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications.
• Ensures the pharmacy operates in accordance with regulations, company policies and standards.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains information technology knowledge of pharmacy systems.
• Ensures insurance claims are processed accurately.
• Follows-up with medical providers to clarify prescribed medications.
• Performs clinical and wellness services.
• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues.
• Manages the maintenance, housekeeping, and improvement of the pharmacy department.
• Prepares and submits all records, reports, and other documentation as required by state and federal laws.

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary.
• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
• Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
• Addresses employee relations concerns.

• Maintains required licensing/credentialing/certification as established by federal and state regulations.
• Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
• Completes education credits and training.
• Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.

• Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

• Analyzes performance data including pharmacy financials, customer service, and inventory.
• Manages pharmacy asset protection activities and oversees inventory management.

• Develops and maintains good relationships with local medical community.
• Reaches out to the community to promote the pharmacy business and further enhance growth opportunities.

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience.
• Experience performing prescription dispensing activities.

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• At least 6 months pharmacy experience with Walgreen Co.

An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.