Retail Lead — Pet Care & Customer Service
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Pet Smart’s Retail Customer Service Lead drives the customer experience by leading the team, coordinating daily operations, and upholding store standards. You will help deliver loyalty programs, promotions, and exceptional pet parent service while maintaining a safe, clean store environment.
The role emphasizes associate development, hands-on leadership, and effective communication to deliver results and a positive team culture. This is a full-time, in-store leadership position at Pet Smart.
Consider building your career as a Retail Experience Lead — Pet Care & Customer Service at Pet Smart.
The Retail Experience Lead — Pet Care & Customer Service position in the Management & Operations, Sales field is open for applications.
We have an opening for a Retail Experience Lead — Pet Care & Customer Service in Franklin, OH, United States within Management & Operations, Sales.
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