Payment Poster

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people‑centered culture rooted in collaboration, innovation, and strategic thinking.

East Coast Alignment:
Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.

Mission‑Driven Work:
You are the "bridge" ensuring technology serves health systems and their patients when they need it most.

Autonomy & Ownership:
We trust you. You’ll lead projects, define success, and manage complexities with total support.

A Culture of Innovation:
Have a fresh perspective? We want it. We encourage risk‑taking and continuous improvement.

Continuous Growth:
We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others.

Work Arrangement:
Remote

Compensation Range: $17.55 - $26.33 per hour

The Payment Poster position is responsible for ensuring accurate and timely posting, reconciliation, and balancing of insurance and patient payments to support optimal revenue cycle performance and financial integrity. This role drives accurate account resolution through effective processing of electronic and manual remittances, proactive identification and resolution of payment discrepancies, and maintenance of audit‐ready documentation. Success in this position requires strong knowledge of explanation of benefits (EOBs), patient accounting, payment posting workflows, and practice management systems, coupled with exceptional attention to detail, analytical skills, and a commitment to accuracy and customer service.

Payment Posting, Reconciliation and Resolution

Ensure all insurance and patient payments and adjustments are accurately posted using electronic remittance advice (ERA), EOBs, and manual remittance documentation.

Maintain accurate patient account balances by applying payments and adjustments in accordance with remittance details, payer requirements, and system posting guidelines.

Validate ERA files prior to posting to ensure completeness and identify issues that could impact posting accuracy or downstream workflows.

Resolve routine remittance file issues and upscale complex discrepancies to support timely and accurate payment processing.

Apply appropriate CARC and RARC codes and standardized account comments to facilitate claim resolution and reporting.

Retrieve and process payments from lockbox and other payment sources to ensure timely cash application.

Reconcile daily deposits against ERA files, lockbox reports, and other payment sources to maintain balanced and accurate financial records.

Identify, investigate, and elevate payment variances, missing remittances, unapplied cash, posting errors, and unbalanced batches to ensure timely resolution.

Conduct research using payer portals, clearinghouses, and available resources to locate missing payment information and supporting documentation.

Maintain assigned work queues and exception reports to ensure payments and posting discrepancies are resolved within established time frames.

Document account activity clearly and accurately to support compliance, transparency, and follow‑up actions.

Ensure all payment posting activities meet organizational policies, audit standards, and payer requirements.

Consistently achieve established productivity, quality, and accuracy…