Administrative Assistant

Administrative Assistant III

This is a full time, office‑based role out of our Nashville, TN office. The role supports across multiple solution lines.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

The Administrative Assistant III responds promptly, thoughtfully, and effectively to work requests from senior leaders. They are adaptable to changing work environments in the office, shifting priorities, and new situations. Additionally, they partner with leaders on confidential matters, communicating effectively with internal resources, clients (where applicable), and other parties in an office‑based and virtual working environment.

• Create and maintain Distribution Groups
• Schedule and facilitate meetings, either virtual or in‑person, securing room reservations and food ordering/delivery if necessary
• Act as the primary point of contact for the team, independently seeking answers to questions, taking initiative, and leveraging a network of resources to solve problems
• Assist with overflow work from other areas of the business and provide backup support to other AAs as necessary
• Prepare, produce, and proofread advanced‑level presentations and correspondence, graphic presentations, and other documents, editing for grammar, punctuation, and clarity
• Submit printing requests for meetings and other needs, ensuring accuracy of printed materials before distribution
• Research and book travel arrangements
• Prepare and submit expense reports
• Record time accurately and submit according to corporate guidelines
• Attend business town halls; coordinate, schedule, and prepare presentations for client and internal meetings
• Serve as an expert resource for Aon branding
• Maintain One Drive files, databases, or SharePoint sites as applicable
• Prioritize work, make measurable progress on assignments, and deliver quality results
• Have an advanced understanding of practice/business terminology
• Coordinate complex meeting logistics in‑person and virtually, including budgeting, travel, room reservations, meeting room logistics and materials, and catering
• Actively participate in leadership meetings for follow‑ups and note taking when applicable
• Delegate for email management, time recording, full calendar management, expense approvals, and other special projects when applicable
• Coordinate projects and work independently
• Compose materials from rough notes or independent knowledge of circumstances
• Act as liaison between the executive and their colleagues, clients, and other stakeholders
• Strategic problem‑solving and establishing procedures that result in process improvements
• Act as a subject‑matter expert for internal tools and resources
• Assist Administrative Operations Managers (AOMs) with special initiatives and work streams
• Demonstrate leadership by contributing agenda topics and openly participating in meetings or other forums
• This list is not all‑inclusive; other tasks may vary based on business need

The Administrative Assistant III reports to the Administrative Operations Manager and provides advanced administrative support to business leaders, client teams, and local teams within a workgroup, practice area, or solution line. Support responsibilities may include email and calendar delegation, travel and expense management, document production, ad‑hoc projects, and the effective use of office applications.

• Displays exceptional customer service skills and attention to detail
• Superior writing skills—grammar, punctuation, spelling, and proofreading
• Superior verbal and written communication skills
• Self‑motivated team player with ability to work independently under minimal supervision
• Demonstrates strong organizational and project management skills
• Demonstrates discretion on highly confidential matters
• Wide degree of creativity and latitude expected
• Suggests approaches for resolving problems
• Maintains a high level of…