Client Services Specialist

Position Summary

Hybrid Role:
In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.

Reviews, analyzes, evaluates, and validates provider/producer information against business/credentialing requirements and maintains information on credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.

Processes agent onboarding contracts.

Verifies insurance licenses, adds appointments.

Works with agents to ensure records are complete and validated.

Utilizes various systems and websites to ensure accuracy.

• Insurance Knowledge - Plus
• Customer Service - 1-3 years of Experience
• Strong Analytical Skills
• Ability to work reliably, prudently, and tactfully with confidential information
• Ability to organize and prioritize work and manage multiple priorities
• Excellent verbal and written communication skills, including letters, memos, and emails
• Excellent attention to detail
• Ability to research and analyze data
• Ability to work independently with minimal supervision
• Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization
• Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources

High School Diploma—required

If you believe you're qualified for this position and are currently in the job market or interested in making a change, please give me a call as soon as possible at .