Receptionist, Administrative​/Clerical

At Diversicare, we are on a mission to improve every life we touch by providing exceptional healthcare and exceeding expectations. We believe that caring for our team members is just as important as caring for our residents. Guided by our core values of Integrity, Excellence, Compassion, Teamwork, and Stewardship, we provide high-quality post-acute and long-term care across 43 centers in five states.

The Receptionist / Administrative Assistant serves as an important first point of contact for Diversicare and provides general administrative support to the Support Center. This position helps create a welcoming, professional, and service-oriented experience for team members, visitors, vendors, and others who interact with Diversicare.

The position is responsible for answering and directing telephone calls, greeting and assisting visitors, coordinating incoming and outgoing mail and deliveries, assisting with scheduling and meetings, and providing general administrative support to departments and leaders throughout the organization.

The Receptionist / Administrative Assistant may also provide administrative and coordination support to Diversicare's Internal Communications team, including helping prepare, organize, distribute, and maintain internal communications.

The successful candidate will demonstrate professionalism, dependability, discretion, strong organizational skills, and a commitment to Diversicare's mission to Improve Every Life We Touch by providing exceptional healthcare and exceeding expectations.

• Serve as a welcoming and professional first point of contact for visitors to the Diversicare Support Center.
• Greet visitors, determine the purpose of their visit, and notify or direct them to the appropriate team member or department.
• Maintain a professional and welcoming reception area.
• Assist with visitor sign-in, identification, access, and other established office procedures.
• Respond appropriately to routine visitor questions and requests for information.
• Maintain awareness of scheduled meetings, visitors, interviews, and other activities occurring within the Support Center.

• Answer incoming telephone calls promptly and professionally.
• Determine the nature of calls and route callers to the appropriate individual or department.
• Provide routine information when appropriate and take accurate messages when necessary.
• Demonstrate courtesy, patience, professionalism, and sound judgment when interacting with callers.
• Assist with maintaining internal telephone, contact, or distribution information as assigned.

• Receive, sort, and distribute incoming mail and packages.
• Coordinate outgoing mail, overnight shipments, and courier services as needed.
• Notify team members of deliveries or packages requiring attention.
• Maintain appropriate records for shipments or deliveries when required.
• Assist with distributing materials throughout the Support Center.

• Assist with scheduling meetings, appointments, conference rooms, and other activities.
• Help coordinate meeting logistics, including room preparation, materials, technology, and refreshments when appropriate.
• Assist leaders and departments with calendar-related administrative tasks as assigned.
• Help prepare meeting materials and distribute information to participants.
• Support special meetings, leadership events, training programs, and other organizational activities as needed.

• Provide administrative assistance to Support Center departments and leaders as assigned.
• Prepare, proofread, copy, scan, organize, and distribute documents and materials.
• Assist with data entry,…