Operations Manager

Company Overview

Premiere Collectibles is an independent bookseller dedicated to redefining the role of booksellers as marketers and brand promoters. Through our innovative e-commerce platform and services, we help launch major book releases, expand readership, and provide unique value to both consumers and industry partners. Premiere continues to distinguish itself by supporting publishers and authors worldwide through its diverse marketing channels.

Job Summary

Premiere Collectibles is seeking a skilled and detail-oriented Operations Manager to oversee daily operations in its book and music divisions. This role includes coordinating daily activities, managing key administrative and analytical tasks, and supporting leadership with special projects to ensure the organization runs efficiently and strategically. The Operations Manager will act as a trusted partner in these efforts.

This position demands exceptional organizational skills, attention to detail, confidentiality, and the ability to thrive in a fast-paced marketing environment. The ideal candidate is proactive, resourceful, tech-savvy, and enjoys working across various business areas, including data and reporting, event coordination, and client relations.

Key Responsibilities Operational & Data Support

• Compile performance reports (sales, marketing, customer insights) for executive review.
• Identify trends and proactively provide insights and recommendations.
• Maintain documentation and task tracking for executive initiatives.

Product & Campaign Management:
Books

• Adding book products to the website and maintaining inventory.
• Manage bookplate designs, approvals, and orders.
• Handle ad materials, track performance, and obtain necessary approvals.

Product & Campaign Management:
Music

• Add and oversee music/vinyl products to
• Manage the ordering of physical products from vinyl distributors.
• Ensure logistics for signing events are clearly mapped out. This includes booking hotel conference rooms/tables as needed, arranging specialty paint pens, coordinating with the warehouse team to ship product on time, etc.

Live Signing Program Support

• Schedule and coordinate Live Signing events (virtual Q&A / book signing events)
• Manage technical setup and execution (run of show, sending details to authors, updating teams for times, etc.).

Special Projects

• Assist with cross-departmental projects, including research, data collection, and vendor coordination.
• Review publisher catalogs and Amazon releases for potential author partnerships.
• Stay informed about upcoming book releases relevant to the business.

Event Coordination

• Plan and execute client events, appreciation dinners, and company gatherings.
• Assist in creating memorable experiences for both internal teams and external partners that reflect the company's brand and culture.

Bank Deposits and Invoice Scanning

• Deliver bank deposits as needed.
• Scan and process incoming invoices as needed.
• Support the shift to paperless, email-based invoicing for vendors.

Client and Customer Gifts

• Update VIP and top-customer lists for Premiere Collectibles and
• Manage thank-you messages and appreciation gifts for high-value customers.
• Review marketing emails for accuracy.
• Support in-house signings and manage inventory.
• Coordinate giveaways and update associated documentation.
• Update the New York Times x Premiere Book Group spreadsheet weekly.
• Manage gift certificates (adding to product pages as needed)
• Office-based position in Franklin, TN
• Candidates must be local to the Franklin, TN office (Premiere will not relocate candidates).
• Full-time role reporting directly to the Senior Operations Manager.

What We Offer

• Competitive salary based on experience.
• Enjoy a collaborative culture across teams.
• Premiere Collectibles provides comprehensive health insurance as a benefit of employment. This includes coverage for medical, dental, and vision care for you and your eligible dependents. PBG will share more detailed information about the health insurance plan and enrollment process during onboarding.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Retail

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