Analyst, Connected Car Services

Location(s):
Franklin, TN – HQ

Job Schedule:

Full-time, Hybrid Education Requirement:
Bachelor’s degree Sponsorship:
No

Come Drive Innovation with Us. We are currently looking for an Analyst, Connected Car Services to join our team in Franklin, TN. This role will be responsible for the project management relating to Connected Car Services. Responsibilities include project management support of new connectivity projects, intake coordination, and change request management.

The Connected Car Organization is the owner of the connected car business that includes offerings such as Vehicle Telematics, Over the Air Updates, Satellite Radio, etc. Coordination between multiple departments to bring vehicle connectivity to market is a key responsibility.

A Day in the Life:
The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

• 1. Work with various teams including CCS PMO, Aftersales, NTC-NA Engineering, Total Customer Satisfaction, Nissan Digital, Product Planning, and other regional functions to align, track, lead, and maintain connected service projects.
• 2. Maintains project schedules, ensures clear business/technical requirements and representation from all stakeholders for new service development, key improvements and change requests. Tracks adoption timing and budget for change of scope requests.
• 3. Supports new project intake process through coordination of projects with both internal teams and external suppliers.
• 4. Leads software development project responsibilities, including intake, scope clarification, requirements alignment, supplier coordination, timing management, and cross-functional issue resolution to support successful connected services delivery.
• 5. Supports the change request process to ensure timely delivery of supplier quotes.
• 6. Provides necessary support and analysis to the vehicle program teams.
• 7. As necessary performs other related duties of which the above are representative.

Required:

Education and Experience:

Bachelor’s degree plus 1-2 years of related experience at a professional level.

Strong organizational skills, ability to prioritize tasks, and work cross-functionally with various teams.

Working knowledge of Microsoft Excel, Word, and PowerPoint, and other PC applications

Travel: 5% domestic and international travel. Ability to perform work onsite at Franklin, TN.

• Career Growth and Continuous Learning Opportunities:
  Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
• Rewards:
  Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best:

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner…