Senior Planner, CCS Product Development & Program Management

Location(s):
Franklin, TN

Job Schedule:

Full-time

Education Requirement:
Bachelor's Degree

Sponsorship:
No

Come Drive Innovation with Us. We are currently looking for a Senior Planner, CCS Product Development and Program Management to join our team in Franklin, TN. As part of Nissan's Connected Car Services (CCS) organization, you will play a key role in defining, developing, and delivering next-generation connected vehicle capabilities, digital services, telematics solutions, fleet services, and software-enabled customer experiences. This position combines strategic technical and product planning with program execution leadership to ensure connected vehicle initiatives are successfully developed, launched, and commercialized.

The Senior Planner, CCS Product Development & Program Management serves as a critical bridge between business strategy, customer requirements, technical product development, and connected vehicle platform stakeholders.

This role is responsible for managing connected service programs while supporting the technical planning, requirements development, solution definition, and cross-functional execution necessary to deliver Nissan's connected vehicle roadmap. The position works across Product Management, Engineering, IT, Data Platforms, Digital Services, Cybersecurity, Legal, Purchasing, Suppliers, and Global Nissan organizations to ensure successful development and deployment of connected vehicle solutions.

The ideal candidate possesses strong program management capabilities, a solid understanding of connected vehicle ecosystems and telematics platforms, and the ability to translate business objectives into actionable technical requirements while driving projects from concept through launch.

A Day in the Life:
The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

• Lead planning and development of connected vehicle products and capabilities, telematics services, vehicle data platforms, APIs, cloud services, mobile applications, OTA functionality, EV services, and fleet solutions from concept through deployment.
• Develop and maintain an integrated product portfolio of individual product roadmaps which depict feature evolution to meet customer needs and revenue objectives.
• Develop and maintain integrated program plans, schedules, milestones, dependencies, risks, and deliverables.
• Coordinate large cross-functional teams to support development and implementation of telematics-based products and services, fleet, EV, and mobility services.
• Assist in launch readiness planning, operational support planning, and deployment activities.
• Build strong partnerships with internal and external stakeholders, technology providers, and suppliers.
• Monitor project performance through scorecards, KPIs, executive dashboards, and status reporting.
• Manage change requests, scope modifications, budget impacts, and supplier deliverables.
• Identify issues, develop mitigation plans, and elevate critical risks when necessary.
• Ensure projects are delivered on time, within scope, and aligned with business objectives.

• Translate customer, business, operational, and regulatory requirements into clear functional and non-functional requirements.
• Facilitate requirements gathering workshops with Product Management, Engineering, IT, Data Platform, Operations, and Business Development teams.
• Maintain traceability between customer needs, business requirements, technical requirements, and delivered solutions.
• Coordinate preparation of technical documentation required for development and executive approvals.
• Assist with governance and…