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Receptionist, Customer Service​/HelpDesk

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Frenchies, LLC
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Bonus based on performance
  • Flexible schedule
  • Paid time off

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

We Offer
  • Monthly bonus based on performance
  • Paid training on customer service
  • Flexible Schedules
  • Career path with opportunities to become a Nail Technician and receive tuition reimbursement
  • Employees receive 30% off products and 50% off services
  • Industry leading Paid Time Off
  • Continuing education:
    Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!
Company Culture
  • At Frenchies, we cherish a fun, supportive, and health-focused environment.
  • Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals.
  • This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.
Our Schedule
  • Mondays:
    Closed
  • Tuesdays: 9am to 7:30pm
  • Wednesdays: 9am to 7:30pm
  • Thursdays: 9am to 7:30pm
  • Fridays: 9am to 7:30pm
  • Saturday: 9am to 6pm
  • Sunday:
    Closed
Responsibilities
  • Warmly greet guests and assist them with checking in and out
  • Efficiently handle appointment scheduling and phone inquiries
  • Uphold salon cleanliness and maintain our high standards
  • Educate guests on the Frenchies Way and ensure a seamless experience
  • Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
  • Provide attentive service throughout guests' visits to enhance comfort
  • Follow up and book leads
Qualifications
  • Sense of urgency
  • Preferred experience in a receptionist or concierge role
  • Exceptional communication skills and a professional demeanor
  • Excellent multitasking abilities and a proactive work ethic
  • A friendly, team-oriented attitude
About Frenchies Modern Nail Care

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values
  • Healthy
    :
    Provide a Healthy environment that contributes to the well-being and self-improvement of all.
  • Smart
    :
    Commit to smart business practices that embrace growth, change, and evolution.
  • Accountable
    :
    Deliver our very best in all we do and hold ourselves accountable for results.
  • Fun
    :
    Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back.

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