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Patient Advocate & Resolution Liaison

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Decatur Memorial Hospital
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Advocate & Resolution Liaison

Memorial Health is seeking a dedicated Customer Service and Grievance Specialist to join our on-site team in Tennessee. You will conduct daily patient rounding, facilitate listening, and coordinate resolutions with staff and managers.

Strong written communication ensures proper documentation through the grievance process within required timelines. The role emphasizes supervisory or training experience, with a focus on improving patient experiences and service quality across departments.

Our group is growing, and we are hiring a Patient Experience Advocate & Resolution Liaison in TN, United States.

We would love to welcome a new Patient Experience Advocate & Resolution Liaison to our group in TN, United States.

For the Patient Experience Advocate & Resolution Liaison position at Decatur Memorial Hospital, we are reviewing applications now.

Step into the Patient Experience Advocate & Resolution Liaison role at Decatur Memorial Hospital in TN, United States and grow with us.

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