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Mortgage Complaints Resolution Specialist

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Carrington
Full Time position
Listed on 2026-10-16
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Job Description & How to Apply Below

Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate in Franklin, TN to resolve escalated complaints from customers, attorneys, regulators and executives. You will coordinate remediation efforts, document thoroughly, and support with litigation documentation as needed.

The role requires 3–5 years in a legal or complaint environment plus mortgage servicing experience, excellent communication, and proficiency with Microsoft 365.

Join us at Carrington as our next Mortgage Complaints Resolution Specialist in Franklin, TN, United States.

We invite applications for the Mortgage Complaints Resolution Specialist position located in Franklin, TN, United States.

The following role is for a Mortgage Complaints Resolution Specialist with Carrington.

Our organisation is growing, and we are hiring a Mortgage Complaints Resolution Specialist in Franklin, TN, United States.

This role is for the Mortgage Complaints Resolution Specialist role at Carrington.

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