Virtual Emergency Care Operations Manager

Virtual Emergency Care Operations Manager

Join to apply for the Virtual Emergency Care Operations Manager role at Wellpath.

The Virtual Emergency Care Operations Manager leads day‑to‑day operations, site implementations, and service optimization for telehealth emergency care. They manage stakeholder engagement, coordinate cross‑functional support teams, and deliver performance reports to leadership. This role oversees provider licensing, develops training materials, and standardizes onboarding workflows. The manager drives strategic initiatives to expand telehealth services while ensuring data integration across healthcare systems. They also provide onsite and remote support for service launches and ongoing operations.

• Manage operations, site implementations, and growth initiatives for Virtual Emergency Care
• Coordinate with multidisciplinary teams and ensure consistent service delivery
• Oversee licensing compliance and telehealth training materials development
• Deliver performance reports and drive service improvements using data insights
• Support onboarding, service launches, and ongoing operational excellence

• Medical, dental, vision, paid time off, and 401k
• Daily Pay – receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax‑free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

Education

• Bachelor’s Degree from an accredited college or university in a related field: computer science, health profession, administrative or related discipline
• Master’s degree in a healthcare related field preferred

Experience

• Minimum of three (3) years of job‑related experience, or post‑graduate studies, or a combination
• Experience in the development, implementation, and management of healthcare services preferred
• Experience in telemedicine preferred
• Advanced knowledge/experience with Microsoft Office applications including Excel, Word, and PowerPoint required

Licenses / Certifications

• None required

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitals and Health Care

We are an Equal Employment Opportunity Employer. We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees. We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Final date to receive applications to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.