Registration Coordinator, TSC

Registration Coordinator, TSC page is loaded## Registration Coordinator, TSClocations: TNO - TSC - Summit | Mt. Juliet, TNtime type:
Full time posted on:
Posted Yesterday job requisition : R-The Surgical Clinic (TSC) is Middle Tennessee's premier multi-specialty surgical practice, dedicated to utilizing the latest medical technology while prioritizing patient care, convenience, and satisfaction. With over 40 surgeons, our patient-focused clinics are conveniently located, providing access to advanced surgical procedures close to home.
*
* Job Description:

** The Registration Coordinator position provides medical office support including check-in and some check out functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, payments, and schedules internal appointments, etc.

ESSENTIAL FUNCTIONS:

· Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department
· Follows policy and procedures outlined by management to ensure standardization of processes across all clinics.
· Conducts patient check-in, following policy and procedures.
· Properly tracks patients in EMR for next location and ensures patients are not missed.
· Obtains pre-patient registration, demographic and insurance information and enters appropriately into Patient Management System (PM) or Electronic Medical Record (EMR) Including all paper/electronic documents.
· Verify and update patient demographics.
· Scan documents into Electronic Health Record
· Collect patient photographs, scan insurance cards (and notify insurance auth coordinators), and documents/obtains signatures on necessary forms as needed.
· Ensures eligible patients have proper distress screening.
· Ensure accurate and timely completion of all MIPS Merit-based Incentive Payment System) requirements for providers.
· Collects co-payments and/or payments at time of service and manages end of day procedure to include daily deposit, petty cash reconciliation, and sign in sheets.
· Ensures canceled/no show and missed appointments are followed up and properly documented.
· Schedules internal patient appointments and makes walk-in appointments, i.e., Nurse triage.
· Demonstrates excellent customer service. Responds promptly to patient, physician, manager, clinic, and other department requests.
· Distribute outbound correspondence, including dictated notes and letters to referring offices.
· Communicates to other staff members using Instant Messaging System
· Scans documents into Electronic Medical Record
· Ability to travel/float to other clinics for business needs.
· Maintain and ensure confidentiality of patient information.
· Adheres to all Surgical Division policies and procedures.
· Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:
* Strong knowledge of front office operations, including patient registration, scheduling, insurance verification, and payment collection.
* Excellent customer service and communication skills to assist patients, providers, and staff in a professional and courteous manner.
* Strong attention to detail and organizational skills to ensure accurate data entry, documentation, and patient tracking.
* Proficiency in Electronic Medical Record (EMR), practice management systems, and basic Microsoft Office applications.
· Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and compliance with HIPAA standards.
*
* EDUCATION & EXPERIENCE:

*
* · High school graduate or equivalent with GED
· 2 years of previous professional office experience is required.
· Computer skills including Windows file management and MS Office, and e-mail experience is preferred.
· Good verbal, listening, and written communication skills.
· Ability to work productively and effectively in a fast-paced environment.
· Strong organizational skills and attention to detail
· Excellent customer service skills
** OOCUPATIONAL RISK CATEGORY:
***
* PHYSICAL REQUIREMENTS:

*
* · Able to travel to clinics when necessary.
· Able to lift 25 pounds.