Account Follow-up Representative

We are seeking experienced Account Follow-Up Representatives to support hospital revenue cycle operations and insurance account resolution. This role focuses on working outstanding hospital claims, resolving denials, appeals, rebills, and securing reimbursement from commercial insurance payors.

• Follow up on outstanding hospital insurance claims
• Research and resolve denied, unpaid, and underpaid claims
• Work directly with insurance payors to secure reimbursement
• Process appeals, corrections, and claim resubmissions
• Maintain accurate account documentation and notes
• Manage assigned accounts receivable inventory while meeting productivity goals

• 2+ years of hospital billing/revenue cycle experience (hospital setting required)
• Experience with hospital insurance follow-up and collections
• Strong knowledge of denials, appeals, rebilling, and claim resolution
• Experience with Cerner (Oracle Health) required; experience with Meditech preferred
• Understanding of primary, secondary, and tertiary claims
• Experience working with commercial insurance payors and clearinghouses
• Basic to intermediate Excel skills

• 100% remote opportunity
• Long-term contract with potential for permanent consideration
• Stable healthcare revenue cycle environment
• Immediate hiring need

This role is focused on hospital insurance follow-up and is not a self-pay collections position
.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.