Guest Experience Specialist – Front Desk & Travel Discounts
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual
Springhill Suites Franklin / Cool Springs is seeking a Front Desk Agent to greet guests and set the tone for their stay. You will check guests in and out, handle inquiries, and assist with requests in person and over the phone.
The role emphasizes exceptional service, clear English communication, and proficient computer use, with the ability to manage cash and card transactions confidently. The position reflects a commitment to guest satisfaction and brand standards.
The Guest Experience Specialist – Front Desk & Travel Discounts position in the Sales, Other field is open for applications.
Learn more about the Guest Experience Specialist – Front Desk & Travel Discounts role in the description above.
We appreciate your interest in this position.
Join Springhill Suites Franklin / Cool Springs and contribute to our ongoing work.
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