NOC Technician

Overview

Join the Network Operations Center (NOC) team at EMF, where you will monitor and optimize our radio networks from our dynamic headquarters. As an on‑site NOC Technician you will work 2nd and 3rd shift (Wednesday–Sunday) to ensure compliance with FCC guidelines and deliver top‑tier quality through proactive communication.

• RF Broadcast Network Monitoring & Support – monitor transmitter signals, analyze alerts, maintain logs, and perform troubleshooting of RF equipment and satellite receivers.
• Network Infrastructure Monitoring & Support – oversee routers, switches, servers, and cloud services; respond to connectivity and performance alerts; conduct Layer 1–3 troubleshooting.
• Incident Management & Communication – create, update, and close work orders; document incidents; follow escalation procedures; participate in incident reviews.

• High school diploma required;
  Associate’s degree or technical certifications preferred.
• 0–2 years of experience in broadcast operations, IT support, or help desk.
• Basic knowledge of RF broadcast equipment, IT systems, and help desk processes.
• Strong problem‑solving, communication, teamwork, and service orientation.

• Medical, dental & vision coverage
• Short/long‑term disability & life insurance
• 401(k) with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday, and sick pay
• Access to industry events and development programs

EMF is a nonprofit media company committed to drawing people closer to Christ through its K‑LOVE and Air1 radio networks, podcasts, books, and events. With over 1,000 broadcast signals nationwide, we serve a global audience and employ nearly 500 team members.

EMF is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. As a religious nonprofit, EMF requires agreement with its Statement of Faith, in accordance with the Civil Rights Act of 1964.