Digital & Website Operations Specialist

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement.

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.

Mitsubishi Motors North America (MMNA) is looking for a Digital & Website Operations Specialist to support the Marketing team's digital ecosystem and help deliver a consistent, engaging customer journey across

As MMNA continues to invest in its digital capabilities, this role will play an important part in maintaining the day-to-day operational health, accuracy, and performance of our digital properties. You will support website operations including content publishing, quality assurance, reporting, user experience enhancements, and the coordination of digital initiatives across internal teams, agency partners, and technology vendors.

This is an opportunity for someone who enjoys being at the intersection of marketing, website operations, customer experience, technology, and analytics. The ideal candidate brings a strong understanding of digital marketing principles and customer journeys, along with the operational discipline to execute website updates, support campaign launches, coordinate cross-functional initiatives, and help ensure MMNA's digital experiences effectively support marketing and business objectives.

The Digital & Website Operations Specialist will support the day-to-day operations of MMNA's website ecosystem, ensuring content is accurate, functionality is working as intended, and digital experiences effectively support the customer journey.

You will serve as a key contributor to MMNA’s Marketing website operations, supporting content publishing, quality assurance, reporting, vehicle inventory (Click Shop), Owners Portal experiences, and the coordination of digital initiatives across internal teams, agency partners, and technology vendors.

You will assist in monitoring website analytics and customer behavior insights, helping identify opportunities to improve website performance, customer experience, and operational effectiveness to continuously improve MMNA's digital experience.

• Support digital marketing campaigns, product launches, and promotions.
• Support day-to-day website operations, including content publishing, QA, functionality, and platform governance.
• Coordinate website updates and releases across internal teams, agencies, and technology partners.
• Maintain and support key customer-facing digital experiences, including vehicle inventory, Click Shop, and the Mitsubishi Owners Portal.
• Apply established marketing strategy and customer journey principles when executing website content and experiences.
• Monitor website performance, functionality, and user experience, escalating issues and opportunities as appropriate.
• Support lead generation initiatives and website enhancements that improve engagement and conversion.
• Coordinate agency and…