Production Support Lead — App Reliability & Incident Response
Listed on 2026-10-31
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IT/Tech
IT Support, SRE/Site Reliability, Systems Administrator
Healthfirst is seeking a Software Production Support Lead to ensure stability, availability, and performance of Healthfirst applications. You will investigate complex issues, support users, and collaborate with cross-functional teams to improve processes.
Responsibilities include reviewing escalated tickets, prioritizing, using SQL for data insights, documenting resolutions, tracking metrics, RCA, logging bugs, and mentoring teammates. Knowledge of AWS and CI/CD is required.
Our group is growing, and we are hiring a Production Support Lead — App Reliability & Incident Response in TN, United States.
We have an opening for a Production Support Lead — App Reliability & Incident Response in TN, United States within IT & Technology.
This role, Production Support Lead — App Reliability & Incident Response at Healthfirst, could be your next move.
Are you ready to take on the Production Support Lead — App Reliability & Incident Response role at Healthfirst?
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