Senior Payroll Manager

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Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features unique properties that focus on a locally inspired guest experience.

What We Are
:
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Roles across the organization offer opportunities to grow and make a meaningful impact.

Loews is committed to creating a team member experience where you belong regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

This role has a hybrid work schedule based in Franklin, TN.

The Senior Payroll Manager is responsible for overseeing all aspects of payroll and tax processing, ensuring compliance, accuracy, timeliness, and adherence to regulatory requirements. This role partners cross-functionally with teams across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to drive seamless payroll execution. Collaborating closely with local hotel HR and Finance teams, the Senior Payroll Manager will collect, validate, and process payroll data, while ensuring proper reconciliation of payroll funding, general ledger reporting, union and benefits contributions, and tax filings.

Expertise in Workday Payroll is essential, with a focus on optimizing system capabilities and identifying opportunities for automation and efficiency. This position plays a key role in identifying and addressing compliance gaps, in partnership with the Director of Payroll Services. The Senior Payroll Manager will develop and report key performance metrics to senior leadership and drive continuous improvement initiatives to elevate service levels.

Reporting to the Director of Payroll Services, this role leads the Payroll Manager and supports the broader payroll processing team.

• Bachelor's degree in Accounting, Finance, or related field
• Certified Payroll Professional (CPP) preferred
• 8-10 years of experience in full cycle, multi-state and multi-FEIN payroll processing
• Minimum of 5 years managing, coaching, and developing diverse team members
• Experience in federal, state, and local tax filings with expertise in resolving complex tax issues
• Experience with payroll accounting and its impact on financial systems
• Proven ability to lead cross-functional projects
• Proficient in Workday, UKG, Oracle or similar payroll systems
• Experience with ADP Smart Compliance
• Intermediate proficiency in Microsoft Excel, Word, Outlook, and Power Point
• Strong understanding of 401(k) processes, Section 125 Cafeteria Plans, and deferred compensation plans
• Knowledge of wage withholding orders, garnishments, and levies
• Ability to analyze and resolve complex payroll issues and calculations
• Self-starter with a strong sense of accountability
• Ability to optimize processes and drive operational efficiency
• Delivers outstanding customer service and builds strong work relationships
• Excellent communication skills and ability to work under pressure
• Organized, adaptable, and deadline-driven, with the ability to maintain composure and make decisions in stressful situations

• A consummate payroll professional who values confidentiality and demonstrates exceptional attention to detail
• A natural relationship builder with a thoughtful and effective approach to developing strong professional connections
• Comfortable with taking the initiative in a variety of settings, bringing flexibility and confidence to dynamic situations
• A…