Stewardship Coordinator

Stewardship Coordinator – Educational Media Foundation K-LOVE & Air1 Media Networks

Location:

Franklin, TN Work Setting:
In‑office

The Stewardship Coordinator is a tenacious galvanizer and executor who manages key donor stewardship programs. With a focus on organization, follow‑through, and collaboration, this role coordinates initiatives such as Gratitude Fest, the ringless voicemail program, donor text list stewardship, large‑gift thank‑you letters, and a growing portfolio of new stewardship programs. The Coordinator keeps details on track, works across teams, and delivers high‑quality results that strengthen donor relationships and free up senior team capacity.

• Project Management
  • Drive Gratitude Fest forward: plan logistics, coordinate communications, and mobilize staff participation.
  • Launch and manage the ringless voicemail program from scheduling through execution and reporting.
  • Oversee new donor text list stewardship, ensuring consistent, timely, and meaningful touchpoints.
  • Manage the thank‑you letters program for large‑gift donors, from drafting copy to maintaining quality and timeliness.
  • Contribute to the advancement and improvement of the new donor onboarding process with vendor and internal teams.
  • Support execution of new stewardship initiatives as the portfolio expands.
• Execution & Reporting
  • Keep details organized and projects moving forward to completion.
  • Build and manage projects in Asana.
  • Track participation metrics and donor touchpoints, generating reports and impact stories.
  • Prepare reports from multiple systems in a timely fashion to support decision‑making.
  • Continuously improve programs based on feedback and data.
• Collaboration & Support
  • Coordinate with cross‑functional teams (Donor Services, HR, Facilities, Digital Marketing, Data Services, Technology, Communications, Engagement Services, and others) to ensure smooth execution of programs.
  • Provide stewardship support, including letters, phone calls, and other communications as needed.
  • Partner closely with the Senior Engagement Communications Manager and other leaders to align stewardship programs with ministry‑wide priorities.
  • Perform other duties as required.

• Bachelor’s degree or equivalent education/training with relevant experience.
• Prior Salesforce experience desired (not required).
• Excellent communication and interpersonal skills; able to inspire and equip others.
• Highly collaborative with a proven ability to build rapport across teams and departments.
• Strong project management skills with meticulous attention to detail and timeliness.
• Self‑starter and resourceful with a passion for celebrating others.
• Comfortable working with data, tracking participation, and sharing results.
• A heart for donors and ministry values.
• Experience with CRMs, internal communications platforms, and reporting tools is a plus.
• Ability to shift between independent and team settings.
• Adaptable to changes occurring ministry‑wide and interdepartmentally.
• Experience working for a ministry and/or non‑profit organization desirable.
• Strong organizational and administrative skills.
• Proficient in Microsoft Office; open to learning additional tools and technologies.

• Industry‑leading Medical, Dental & Vision coverage
• Short/long‑term disability and life insurance
• Robust 401(k) with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and sick pay
• Unique company culture: exclusive access to concerts, movie premieres, media industry events, and more
• Leadership and career development programs, including free access to Linked In Learning

As an Equal Opportunity Employer, EMF makes employment decisions based on merit and legitimate reasons. EMF is committed to a diverse and inclusive environment and to the promotion of equal employment opportunities regardless of protected class, characteristic, or status. EMF is a religious non‑profit; therefore, it may hire only candidates who agree with the Company’s Statement of Faith, pursuant to the Civil Rights Act of 1964.