Stewardship Coordinator

Overview

The Stewardship Coordinator is a tenacious galvanizer and executor. With a focus on organization, follow-through, and collaboration, this role manages key donor stewardship programs including Gratitude Fest—one of our most meaningful internal initiatives—the ringless voicemail program, donor text list stewardship, large-gift thank-you letters, and a growing portfolio of new stewardship programs. The Stewardship Coordinator keeps details on track, coordinates across teams, and delivers timely, high-quality results that strengthen donor relationships and free up senior team capacity for broader initiatives.

Creativity and adaptability are valuable, but the primary strength of this role is execution.

In addition, a VALUES FIT is top priority. Do our values align with yours? Mission, Beliefs & Values. If so, please read on.

This is an in-office role in Franklin, TN

Here’s just some of what you will be doing daily…

• Project Management
  • Drive Gratitude Fest forward as part of a broader portfolio of stewardship programs, including planning logistics, coordinating communications, and mobilizing staff participation.
  • Launch and manage the ringless voicemail program from scheduling through execution and reporting.
  • Oversee new donor text list stewardship, ensuring consistent, timely, and meaningful touchpoints.
  • Manage the thank-you letters program for large-gift donors, from drafting copy to maintaining quality and timeliness.
  • Play a key role in the advancement and improvement of the new donor onboarding process with vendor and internal teams.
  • Contribute to the execution of new stewardship initiatives as the portfolio of programs expands.
  Execution & Reporting
  • Keep details organized and projects moving forward to completion.
  • Build and manage projects in Asana.
  • Track participation metrics and donor touchpoints, generating reports and impact stories.
  • Prepare reports from multiple systems in a timely fashion to support decision-making.
  • Continuously improve programs based on feedback and data.
  Collaboration & Support
  • Coordinate with cross-functional teams (Donor Services, HR, Facilities, Digital Marketing, Data Services, Technology, Communications, Engagement Services, and others) to ensure smooth execution of programs.
  • Provide stewardship support, including letters, phone calls, and other communications as needed.
  • Partner closely with the Senior Engagement Communications Manager and other leaders to align stewardship programs with Ministry-wide priorities.
  • Perform other duties as required.
  • Thrive in an environment with values of growth, flexibility, detail orientation, and dependability.

We are looking for a very specific skill set and business acumen. If you can say yes to each of these requirements, then we want to meet you!

• Bachelor’s degree, or combination of education/training with relevant experience.
• Prior experience in Salesforce is desired but not required.
• Excellent communication and interpersonal skills; able to inspire and equip others.
• Highly collaborative, with a proven ability to build rapport across teams and departments.
• Strong project management skills with meticulous attention to detail and timeliness.
• Self-starter and resourceful with a passion for celebrating others.
• Comfortable working with data, tracking participation, and sharing results.
• A heart for donors and Ministry values.
• Experience with CRMs, internal communication platforms, and reporting tools is a plus.
• Ability to adjust from working independently to a team setting.
• Ability to adapt to changes that occur Ministry-wide and interdepartmentally.
• Experience working for a Ministry and/or non-profit organization is desirable.
• Strong organizational and administrative skills.
• Proficient in Microsoft Office and is open to learning additional tools and technologies.

Why work for Educational Media Foundation, K-LOVE/Air1?

Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50…