Assistant Store Manager Job Franklin area,Tennessee USA,Retail

Join to apply for the Assistant Store Manager role at Kohl's

Continue with Google Continue with Google

3 months ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager role at Kohl's

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

About

The Role

As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.

Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment
Drive accuracy through completion of all required business directives such as merchandise disposition practices
Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes
Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes
Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner
Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently
Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources

All Manager Roles At Kohl’s Are Responsible For

Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Modeling, enforcing and providing direction and guidance to associates
Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store…


Increase/decrease your Search Radius (miles)



Job Posting Language