Store Supervisor

Store Supervisor

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States. We’re the home of The World's Best Ham and our success comes from our people. We’re looking for a Store Supervisor to join our high‑performance team and live our values in the communities we serve.

• Manage store operations and assume full operational control in the absence of the manager.
• Assist in hiring, training, and developing associates; implement staff development plans.
• Teach and coach all front‑ and back‑of‑house positions.
• Perform administrative functions such as banking and meeting scheduling.
• Coach associates using established tools including huddles, observation checklists, and Ham Evaluations.
• Execute opening/closing procedures and prepare daily/weekly reports.
• Manage and monitor labor, adjusting staffing based on business demand.
• Monitor production and sales efficiency, including wait times, yields and product quality.
• Enforce sanitation procedures (hand dip, hair nets, gloves, aprons) and proper use of equipment.
• Maintain FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints, ensuring 100% customer satisfaction per company policy.
• Participate in catering, gifting and B2B sales and fulfillment.
• Lead merchandising transitions from one promotion to the next and set up holiday and non‑holiday displays.

High school diploma or equivalent; basic computer skills (Microsoft Word, Excel, Outlook); 2 years of restaurant or service‑industry experience desirable and prior supervisory experience recommended; good understanding of a production‑facility operation equivalent to 1–2 years of work experience; valid driver’s license and reliable transportation for catering orders/deliveries; physical dexterity and mobility to handle tasks up to 65 lb.

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand

Benefits for full‑time Store Supervisors include medical, dental and vision insurance options; life insurance; long‑term and short‑term disability coverage; paid time off; 401(k); annual bonus opportunities; tuition assistance;
Employee Assistance Program; and associate discounts on our products.

We’re proud of our company and we are an equal‑opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law. The Honey Baked Ham Company LLC’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws.

Harassment of applicants or employees on any of these protected categories is prohibited.