Manager of Sales

Manager of Sales – Renew Wellness Brands

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The Manager of Sales is responsible for leading daily team outreach, maintaining relationships with current customers, onboarding new customers to ensure satisfaction and loyalty, overseeing the call list, recording sales recap data, and addressing high-priority tasks. The role also manages a CRM, ensuring accurate classifications of current and prospective clients to streamline the sales process and enhance efficiency.

• Leads and coordinates daily outreach efforts to ensure the sales team aligns with company goals and objectives.
• Provides guidance and support to team members to achieve their individual and collective targets.
• Fosters and maintains strong relationships with existing customers to ensure ongoing satisfaction and loyalty.
• Addresses and resolves any issues or concerns promptly to enhance customer retention.
• Oversees the onboarding process for new customers, ensuring a smooth transition and integration.
• Oversees daily fulfillment operation, organizing orders, prioritizing fulfillment and troubleshooting pending issues.
• Provides necessary training and resources to new customers to maximize their experience with our products/services.
• Develops and updates a comprehensive weekly call list to ensure timely follow-up with current and potential customers.
• Reviews CRM data regularly to ensure accurate and up-to-date information on leads, prospects, and opportunities.

• Leadership & Team Management – Ability to lead, motivate, and develop team members.
• Relationship Building – Has expertise in maintaining and enhancing customer relationships, as well as the ability to resolve customer concerns.
• Sales Strategy & Execution – Ability to analyze market trends and adjust strategies accordingly.
• Communication & Interpersonal Skills – Excellent verbal and written communication skills and ability to build rapport and influence key stakeholders.
• Adaptability & Flexibility – Adapts to rapid changes internally and externally while focusing on customer satisfaction and long-term retention.

• Less than 20% travel anticipated to see clients or attend conferences requiring overnight stays.

At RWB, we build e‑commerce stores with great subscription options at their core. We exist to provide our subscribers with products that renew and improve their lives, all with a shopping experience that offers convenience and the ability to automatically renew an order.

It is our mission and passion to renew the lives of our clients, vendors, and associates through our singular focus of bringing the highest quality wellness brands to market and making them available through multiple, easy‑to‑access points of distribution.

• Renew Lives: We strive to improve lives every day and create lasting impact.
• Authentic Integrity: We choose honesty, accountability, and doing the right thing—even when it’s hard.
• Relentless Determination: We face challenges head‑on, find solutions, and exceed expectations.
• Elite Service: We serve with care, provide professional expertise, and consistently deliver meaningful value.

• Eligibility to join RWB’s benefit plans the first of the month following a 60‑day waiting period. This includes medical, dental, vision, company‑paid short‑ and long‑term disability, and group term life insurance with the option to purchase additional coverage.
• Eligibility to participate in RWB’s 401(k) Plan the first of the quarter following 90 days. The company matches 100% of the first 3% and 50% of the next 2% deferred.
• PTO accrues monthly, beginning with 10.67 hours per month and increasing with length of service.
• Three floating holidays to be used at your convenience, awarded in January after your first year.
• Sixteen hours of company‑paid Volunteer Time Off annually to volunteer with a non‑profit (501(c)3) organization of your choice.
• Employee Discount on our merchandise at 40‑50% lower than retail prices, on average.
• Fitness membership discounts depending on state of residence.

• High school diploma or equivalent.
• 8+ years of experience in a sales role and/or leading a sales team.

• Bachelor’s degree in Business, Sales, Marketing, Health Sciences or other related field.
• 10+ years of sales experience and/or leading a sales team.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail

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