Production Manager

Are you an experienced window and door professional who knows what a great installation looks like and wants the opportunity to take ownership of making sure every project is done right?

Wallaby Windows of Nashville is seeking an experienced Window & Door Production Manager to take ownership of our residential projects from final measurement through successful installation and completion.

This position requires meaningful professional window and door experience. The ideal candidate has a background in window and door installation, final measurement, service, installation management or production management and can independently evaluate openings, installation conditions and project requirements. This is not an entry-level project management position.

You’ll perform final measurements, prepare projects for installation, support and oversee our installation crews, visit active job sites, manage project readiness, troubleshoot field and service issues, and help ensure every homeowner receives an exceptional experience from start to finish.

This is a hands‑on, field‑based role, not a desk job. It's an ideal opportunity for an experienced window and door professional who understands the technical side of the industry, takes pride in getting the details right and is ready to take greater ownership of projects and their successful completion.

• Perform accurate final field measurements for residential window and door projects prior to ordering.
• Verify opening dimensions, product configurations, installation methods, field conditions and other technical requirements.
• Identify potential installation challenges before they become jobsite problems.
• Review sold project scopes and specifications for accuracy and completeness.
• Help ensure products, materials and job‑specific supplies are ready before installation.
• Serve as a primary field representative for Wallaby during active installations.
• Visit and oversee jobsites to ensure projects are progressing according to scope and Wallaby's standards.
• Support installation crews with project information, technical questions, materials and issue resolution.
• Inspect installation quality, workmanship and project completion.
• Help maintain clean, organized and professional jobsites, including assisting with cleanup when necessary to protect the customer’s home and maintain Wallaby standards.
• Identify workmanship or project concerns early and coordinate appropriate corrective action.
• Assist with service work, adjustments and minor field repairs when appropriate.

• Maintain awareness of commonly used installation materials, supplies and field inventory.
• Help organize and maintain company tools, supplies and inventory.
• Prepare and stage job-specific materials as needed.
• Make material and supplier runs when additional products or supplies are needed to keep an installation moving.
• Coordinate receiving and inspection of products and help identify shortages, damage or order discrepancies.
• Assist with supplier and product-related issues when necessary.

• Represent Wallaby professionally in customers' homes and on every jobsite.
• Communicate proactively with homeowners regarding installation progress, field conditions and project-related concerns.
• Help resolve issues quickly and professionally while protecting both the customer experience and the Company’s interests.
• Coordinate effectively between customers, installers, suppliers, sales and company leadership.
• Maintain appropriate project documentation,…